Sub-Zero Repair Pro Los Angeles · CA

Freezer sensing

EC 07: the freezer cabinet sensor read out of range

Book it Built-In 600-3 Series control

Read it out to us on (310) 844-1973

EC 07 records that the sensor measuring the air in the freezer went open or shorted for ten seconds or more, or returned temperatures the control could not credit.

Bare freezer compartment with two shelf ledges and the air vent grille on the rear wall
What the control is watching
Freezer compartment air — the figure printed on the freezer side of the panel, and the measurement the control judges that compartment by.
What makes it register
Loss of circuit, a short across it, or readings that contradict one another. None of the three is tolerated for long.
Can you keep using it
A freezer carries its contents further than a refrigerator does, so there is a little more room here. The code will not clear itself, and the compartment is now unsupervised.

Age shows in the wiring long before it shows in the parts. A freezer sensor spends its working life in a compartment that frosts, thaws and drips as often as the control decides it must, and what suffers is the joint — a plug low in the liner, a splice behind the rear panel, where a loom passes through foam.

What that produces is a code that is not always present when somebody comes to look. The reading drops out during a defrost, returns a minute later, and the control has already recorded it.

The order of work is the same either way. Continuity along the run first, resistance at the sensor second, a new part only where the figure falls outside what Sub-Zero publishes. The part is inexpensive; establishing that it was not the part is what the visit buys.

What we usually find

  1. EE where the freezer figure belongs and SERVICE flashing, with this code stored behind the pair

    One fault seen twice over, live on the panel and again in memory. On a cabinet of this age it points at the lead between sensor and board more often than the sensor.

    Quoted after the diagnosis

  2. A freezer that has quietly drifted warm over several weeks, noticed first in the ice cream

    A sensor reading colder than the compartment truly is, so the control stops cooling early and never knows. Everything frozen softens; only the softest of it shows.

    Defrost heater, thermostat or sensor $280–$640

  3. This code and the excessive-run code for the freezer stored together

    A sequence rather than a coincidence. The manufacturer's list for the run-time code opens by sending the technician back here: a freezer measurement that is wrong will keep a compressor going.

    Defrost heater, thermostat or sensor $280–$640

Which of these it is gets settled at the visit, before a part is ordered — Sub-Zero Repair Pro Los Angeles, (310) 844-1973.

Written by
Yuki Tanabe
Role
Refrigeration technician — controls and sensors
In the trade
18 years in the trade
Thermometer probe on a coiled lead held at the open door of an undercounter wine unit, bottles resting on their racks

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$89 service call, credited against the repair. Price agreed before anything is opened up. Visits 8:00 am – 8:00 pm, seven days; the line is answered 24/7.